At Play’n GO, entertainment is at the heart of everything we do – and with that comes an unwavering commitment to social responsibility. Whether through close collaboration with operators, regulators and research organisations, the way we design our games, or how we actively promote and embed safer gambling practices both within our company and across the industry, we continually strive to lead by example as a responsible supplier.
Our goal is clear: to prevent gambling-related harm and to play a proactive role in raising standards throughout the sector. This means constantly deepening our understanding of the causes of problem gambling, strengthening minor protection measures, making evidence-based decisions, and developing innovative tools that often go beyond regulatory requirements to support our partners’ safer gambling frameworks.
Every Play’n GO game is built with player protection in mind. For example, all titles include configurable in-game features such as play-time limits and spending reminders. Once enabled by the operator and set by the player, these tools display clear, real-time messages informing players when they have reached their chosen time or financial limits – helping them stay in control while enjoying the entertainment.
Strong governance underpins everything we do. Our dedicated Safer Gambling Council brings together experts from across the business, supported by specialist roles that coordinate and drive our initiatives forward. Safer gambling is championed at the highest level of the company, ensuring it remains a core priority in every decision we make.
As a B2B game supplier, Play’n GO does not operate gambling sites and has no direct relationship with players. All gambling services, customer support, and responsible gaming tools are provided exclusively by the licensed operator of the casino website you are using.
If you have any questions about your account, gameplay, deposits, withdrawals or need help with responsible gaming tools (deposit limits, time-outs, self-exclusion, reality checks, etc.), please contact the operator’s customer support team directly – they are best placed to assist you.
Below you will find a selection of independent, confidential and free responsible gaming organisations and helplines available in many of the markets where Play’n GO content is offered:
| Country | Website | Helpline |
|---|---|---|
| Belgium | www.gokhulp.be | 106 |
| Buenos Aires | www.saberjugar.gob.ar | 0800-666-6006 |
| Croatia | www.hupis.hr/klok | 0800 7888 |
| Colombia | www.jugadoresanonimoscolombia.org | 301 763 3314 |
| Czech Republic | www.anonymnigambleri.cz | 775 122 273 |
| Denmark | www.spillemyndigheden.dk/behandling | 72 38 79 13 |
| Estonia | www.15410.ee | 15410 |
| Germany | www.check-dein-spiel.de | 0800 137 2700 |
| Greece | www.kethea.gr | 1114 |
| Isle of Man | www.motiv8.im/gamcare-isle-of-man | 01624 622 011 |
| Italy | www.giocaresponsabile.it | 800 558 822 |
| Latvia | www.as.org.lv | 24 667 656 |
| Lithuania | www.anoniminiailosejai.lt | 8 609 92911 |
| Malta | www.rgf.org.mt | 1777 |
| Netherlands | www.loketkansspel.nl | 0800 022 00 22 |
| Ontario | www.problemgambling.ca | 1-888-230-3505 |
| Philippines | www.in-touch.org/contact-us.html | 917 509 8826 |
| Portugal | www.sicad.pt | 1414 |
| Romania | www.jocresponsabil.ro | 021 326 52 90 |
| Spain | www.fejar.org | 900 200 225 |
| Sweden | www.stodlinjen.se | 020 81 91 00 |
| Switzerland | www.sos-spielsucht.ch | 0800 040 080 |
| United Kingdom | www.gamcare.org.uk | 0808 8020 133 |
Additional 24/7 international resources (available in multiple languages):
www.begambleaware.org |
www.gamblingtherapy.org
Many players choose to use dedicated blocking software or request gambling transaction blocks from their bank. Popular options include:
A comprehensive guide to blocking options is also available at:
https://www.begambleaware.org/gambling-blocking-software